14 results for: cx
How to improve customer experience through speech recognition
Voice of the Customer (VoC) is essential to a successful customer experience (CX) programme. However, VoC data is often disparate, making it difficult to use. Service organisations looking to make more informed decisions about customer experience (CX) investments and improvements should implement a consistent voice of the user (VoC) strategy,…
Category : Technology 27-04-2021 by Janeth Kent
Introduction to REGEX - Regular Expression
Today we are going to write about Regular Expressions known as regex or shortened regexp, a very useful concept of using search patterns. Surely you were in a situation when you need to replace some word for another or character for some else. This and more you can handle with Regular…
Category : Programming 23-10-2020 by
Google Dorks: How to find interesting data and search like hacker
Go the words Google and Hacking together? Well if you thought that we will learn how to use hack Google, you might be wrong. But we can Use Google search engine to find interesting data accidentally exposed to the Internet. Such a simple search bar has the potential to help you also…
Category : Security 03-12-2021 by
A collection of interesting networks and technology aiming at re-decentralizing the Internet
The decentralised web, or DWeb, could be a chance to take control of our data back from the big tech firms. So how does it work? Take a look at this collection of projects aimed to build a decentralized internet. Cloud BitDust - is decentralized, secure and anonymous on-line storage, where only…
Category : Networking 27-08-2020 by Janeth Kent
Easy Face and hand tracking browser detection with TensorFlow.js AI and MediaPipe
In March the TensorFlow team has released two new packages: facemesh and handpose for tracking key landmarks on faces and hands respectively. This release has been a collaborative effort between the MediaPipe and TensorFlow.js teams within Google Research. The facemesh package finds facial boundaries and landmarks within an image, and handpose…
Category : Programming 09-04-2020 by Luigi Nori
How to make SVG images code responsive
For an image format that features infinite scalability, SVG can be a surprisingly difficult format to make responsive: vector images do not adjust themselves to the size of the viewport by default. Make A Responsive SVG Image As an image, you can make a SVG vector illustration scale with the page content…
Category : Web design 28-10-2021 by Janeth Kent
8 Social Tools to interact with Customers and improve CX
Customer experience is measured by the individual’s experience during all points of contact against the individual’s expectations. Over the past century, countless inventions and advancements have inadvertently raised the bar of customer experience. Communication mediums have improved, resulting in elevated expectations of more hands-on, faster, and localized customer service. Customers now have…
Category : Social networks 22-07-2016 by Janeth Kent
The definitive list of analytics and metrics tools
Lately I had a little problem with Google Analytics. Live results wasn't counting perfectly the number of live users online. Obviously, I am a little disappointed about it, and basically, the amount of time to research a solution or alternative would make the original content stale. Now, i want to…
Category : Software 22-07-2013 by Janeth Kent
Don't become a victim of identity theft
Identity theft has always been a concern, but with more and more details of our private lives openly accessible on the Internet, it's easier than ever for cybercriminals to steal somebody's identity — which is worth $5,000. Criminals are also getting more sophisticated and tech savvy, but sometimes, we do most…
Category : Security 15-05-2013 by Janeth Kent
What Is Facebook EdgeRank and Why Does It Matter?
The average Facebook user spends more than a quarter of his or her time on the site scrolling through the News Feed. For users, that means a lot of baby pictures and stale memes. For brands, it represents an opportunity. See, Facebook brand pages don't attract consumers — far from it. Virtually every fan…
Category : Web marketing 08-05-2013 by Janeth Kent
Summer 2013: Upcoming Social Media & Tech Events
It's Monday, which means it's time for Ma-No’s guide to upcoming social media and web events, parties and conferences. For more upcoming event listings, check out the list: May 01 Email Insider Summit Three days of cutting-edge content and a world-class island resort await you at MediaPost's incomparable Email Inside... more May 06 Event Marketing…
Category : Web marketing 29-04-2013 by Janeth Kent
Google Drive can now automatically sync all your Docs, Sheets, and Slides so you can access any file offline
Less than three hours after the last Google Drive update, Google has announced a very useful feature: automatic syncing of all your Google Docs, Sheets, and Slides. You can now also create and edit drawings offline. The two features are rolling out over the next “few days” so you should see them…
Category : Software 25-04-2013 by Janeth Kent
100+ Best Google Chrome Extensions
There are a lot of extensions specific to Google and its services, which isn't surprising considering Chrome is Google's browser. They work across operating systems. Best of all, every extension mentioned here is entirely free, so there's no harm in giving them a try. If you don't like one, just…
Category : Software 16-04-2013 by Janeth Kent
Reset Linux root password without knowing the password
So there it goes - Linux is a secure OS. No, really it is. Despite the title of this post, Linux is actually a secure system. Before we proceed to the main topic, let us consider a few points: Linux is flexible to a very large extent. Linux's administrator account is called…
Category : Operating systems 30-04-2021 by Janeth Kent
