Technology

How to improve customer experience through speech recognition

Voice of the Customer (VoC) is essential to a successful customer experience (CX) programme. However, VoC data is often disparate, making it difficult to use. Service organisations looking to make more informed decisions about customer experience (CX) investments and improvements should implement a consistent voice of the user (VoC) strategy,…

Category : Technology   27-04-2021   by Janeth Kent

We Will Soon Be Able To Use Bitcoins With Traditional Visa and Mastercard Cards

Bitcoin is breaking records, surpassing $60,000 and being presented in the media as a revolution in many ways. Industry giants cannot continue to ignore the trend, and now VISA has spoken out. The CEO of VISA commented in Fortune's Leadership Next podcast that they are working to make it possible to…

Category : Technology   22-03-2021   by Janeth Kent

Elon Musk To Found Starbase, A City In Texas To House His Companies And Projects

Elon Musk's initiatives hardly go unnoticed, either because of how curious, innovative and/or eccentric they can be. Recently, SpaceX's CEO confirmed that it is getting into a new business: building cities.  An announcement of few words that generated a lot of buzz. Lately, Elon Musk has opted for terse messages on Twitter, playing…

Category : Technology   05-03-2021   by Janeth Kent

Deepfakes Detection – An Emerging Technological Challenge

It is highly probable that while browsing the Internet, everyone of us has at some point stumbled upon a deepfake video. Deepfakes usually depict well-known people doing really improbable things – like the queen of England dancing on her table or Ron Swanson from Parks and Recreations starring as every…

Category : Technology   27-01-2021   by Iveta Karailievova

7 Astonishing New Uses of Machine Learning

Recently a strange video published on YouTube caused a controversy – it was a funny take on Queen Elizabeth’s traditional Christmas message created by Channel 4, a British public-service television broadcaster. They used AI to produce a fake video of the Queen making it look very realistic and if the message itself…

Category : Technology   31-12-2020   by Iveta Karailievova

How to use your browser as a file browser, in Chrome or Microsoft Edge

We're going to explain how to use the Chrome browser as a file browser, both on Android and on your computer. This is a hidden feature of Chromium that will allow you to browse through the internal folders of your PC or mobile phone without needing any specific application to…

Category : Technology   26-12-2020   by Janeth Kent

How to get paid in Bitcoin: CoinBase, CoinGate

After explaining how bitcoins work and how to pay using this cryptocurrency, we will see how to get paid in bitcoin. Below you will find explained in detail how to do it. Many people find the concept of BitCoin virtual currency confusing. We could simply explain that BitCoin is a peer-to-peer financial…

Category : Technology   23-12-2020   by Silvia Mazzetta

How to pay in Bitcoin: Hype and Coinbase

Once the wallet is created, let's see how to pay in Bitcoin to buy various products and services. If you have opened a Bitcoin wallet with HYPE, you can send payments using this cryptocurrency very easily. All you need to do is go to the Menu section of the HYPE app, press…

Category : Technology   10-12-2020   by Silvia Mazzetta

How to Use Bitcoin: mining, wallets, payments

You have certainly heard of Bitcoin, the virtual currency that periodically makes people talk about itself because of its innovative and particular nature. In this case, you have probably also wondered how it is possible to get and subsequently spend Bitcoins, and if it is something useful, as well as…

Category : Technology   10-12-2020   by Silvia Mazzetta

Google everywhere: anatomy of a massive giant

The alarm clock is going off. A hand floats over the bedside table groping for the source of the sound: probably a cell phone and maybe one of the more than 2.5 billion Android devices in the world. Alphabet's operating system (Google's matrix) concentrates 74.6% of the market and together with…

Category : Technology   03-12-2020   by Silvia Mazzetta

3 awesome ways technology is helping us combat the COVID pandemic

Times are hard now, that humanity once more stumbled into a terrible pandemic. But in comparison to the poor folks back in 1918 when the Spanish flu was on wreaking havoc, nowadays we have the advantage of cutting edge technology on our side. Here’s a quick list of top three ways…

Category : Technology   28-10-2020   by Iveta Karailievova

GAN Generated Images

Let’s play a game - can you guess what these portraits have in common?  They all depict non-existent people. All these images were created by artificial intelligence. We could say, that AI “dreamed” those people up.  How can a machine make up people’s faces? The genius idea came from Ian Goodfellow, who was…

Category : Technology   28-10-2020   by Iveta Karailievova

How to share your location using Plus codes on Google Maps for Android

Do you know what plus codes or plus codes on Google Maps are and what they are for? We tell you how they work and how to get them from anywhere. You may have been sent one and not know very well what it is for. If you have never used them,…

Category : Technology   22-10-2020   by Janeth Kent

How to run Android apps in Windows 10

Forget about having to constantly pick up your phone to see notifications or answer messages, Your Phone in Windows 10 is what you need and here we tell you how to use it. Apple users can't stop remarking how well their iPhone, iPad and Mac work together. And for a long…

Category : Technology   15-09-2020   by Silvia Mazzetta

What is Machine Learning ?

Artificial Intelligence or AI is a trend in technology and has been the main topic of many philosophical debates as to where this field will lead us as humanity. This time I'm going to focus on a subfield of Artificial Intelligence that is Machine Learning, which I am currently very passionate…

Category : Technology   16-06-2020   by Silvia Mazzetta

Xiaomi's high-tech masks: they disinfect themselves and work with your mobile phone's facial recognition

At this point in the pandemic, we have all become experts on masks to deal with the coronavirus outbreak. There are masks that protect you, that protect others, that last a few hours, that are single-use... and now there are also masks that are self-disinfecting and that also work with the…

Category : Technology   10-05-2020   by Silvia Mazzetta

How to Choose a Laptop for Web Design and Development

Efficiency is important at work, no matter the type of job you do. The better the tools that you use, the more productive you are. So if you’re a web designer, you want a laptop that will be able to handle all your software with ease. However, how do you…

Category : Technology   16-12-2019   by Janeth Kent

Future of Artificial Intelligence for Startups

With how far-reaching the scope of Artificial Intelligence (AI) is, it is bound to make an enormous impact in the lives of people — the realm of startups is no exception.   Whether you’re looking to improve your omnichannel marketing or you want to make your website more accessible to people with…

Category : Technology   11-12-2019   by Silvia Mazzetta

Wi-Fi 6

  In the second quarter of 2019, Wi-Fi Alliance decided to release the new version of Wi-Fi protocol, innovative already from the name. In fact, if the previous standards had incomprehensible names like IEEE 802.11a, IEEE802.11n and so on, the new protocol is called Wi-Fi 6. This standard introduces some new features.…

Category : Technology   12-09-2019   by Alessio Mungelli

Rare earths: here is the 'endgame' threat of China that led to the immediate freezing of the U.S. ban in Huawei

The US move to put Huaweion its so-called Entity List — requiring American companies to obtain a government licence to sell to it — is a pivotal moment for the global technology industry. The action against the Chinese telecoms flagship has made global noise, monopolizing not only the political or economic news but…

Category : Technology   23-05-2019   by Janeth Kent

How  to Make the Most of Technology in Your Business

How to Make the Most of Technology in Your Business

If you’ve decided not to make use of the available technology in your business, you’ll soon find yourself falling behind the competition. More and more businesses are using technology to serve their customers better and extend their abilities. As well as understanding the importance of technology in business it’s also…

Category : Technology   16-04-2019   by Janeth Kent

How  to Become an Automation Engineer

How to Become an Automation Engineer

In today’s climate, IT professionals have just about as diverse a range of career options as anybody else. One such pathway that such a professional can take is automation engineering. If you have a passion for machinery, enjoy being detail oriented, and fancy making a boatload of cash, then this…

Category : Technology   08-02-2019   by Janeth Kent

Whatsapp is working to a new sales system integrated in the app

Whatsapp is working to a new sales system integrated in the app

We already know Whatsapp is about to start displaying advertising on the platform, but there are other ways of doing business, and apparently selling using Whatsapp is very close to being possible. The new version of Whatsapp Business will allow companies to get in touch with customers to offer services and…

Category : Technology   28-11-2018   by Janeth Kent

How to send an e-mail in 1984 - Vintage overdose

How to send an e-mail in 1984 - Vintage overdose

How to send an e mail 1980's style. Electronic message writing down the phone line. First shown on Thames TV's computer programme 'Database' in 1984 07/06/1984 Database is an old British TV show, broadcasted in 1984, which explains how the networks work before the modern Internet, but also the futuristic concept…

Category : Technology   01-10-2016   by Janeth Kent

Happy 25th birthday WWW !!!

Happy 25th birthday WWW !!!

On this day 25 years ago, August 6, 1991, the world's first website went live to the public from a lab in the Swiss Alps. So Happy 25th Birthday, WWW! It's the Silver Jubilee of the world's first website. The site was created by Sir Tim Berners-Lee, the father of the World…

Category : Technology   06-08-2016   by Janeth Kent

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