Customer Experience - Ma-No Tech News & Analysis, Javascript, Angular, React, Vue, Php

5 results for: customer experience

Why businesses need to be familiar with APIs

APIs serve as intermediaries between software, allowing them to communicate with each other and perform various functions like data sharing or processing. APIs provide the protocols, definitions, tools, and other components essential for communication between apps. Not knowing how to use APIs is not necessarily going to result in the…

Category : Web marketing   13-12-2023   by Janeth Kent

How to improve customer experience through speech recognition

Voice of the Customer (VoC) is essential to a successful customer experience (CX) programme. However, VoC data is often disparate, making it difficult to use. Service organisations looking to make more informed decisions about customer experience (CX) investments and improvements should implement a consistent voice of the user (VoC) strategy,…

Category : Technology   27-04-2021   by Janeth Kent

How to  Successfully Promote Your Healthcare Business

How to Successfully Promote Your Healthcare Business

When it comes to running a healthcare business, you have to find a way of making it stand out from the crowd if you want it to be successful. People often choose to go with recommendations when it comes to choosing a healthcare professional. However, more typically, they turn to…

Category : Web marketing   20-03-2019   by Janeth Kent

2 Areas of Business You Need to Audit

2 Areas of Business You Need to Audit

Carrying out a business audit should be a regular event, but too many businesses either neglect this or limit their attention to the basic areas. The fact is that your audits need to cover much more than you think, and can be the key to more streamlined business efficiency, Not…

Category : Startups   28-05-2018   by Janeth Kent

8 Social Tools to interact with Customers and improve CX

8 Social Tools to interact with Customers and improve CX

Customer experience is measured by the individual’s experience during all points of contact against the individual’s expectations. Over the past century, countless inventions and advancements have inadvertently raised the bar of customer experience. Communication mediums have improved, resulting in elevated expectations of more hands-on, faster, and localized customer service.  Customers now have…

Category : Social networks   22-07-2016   by Janeth Kent

q=customer-experience Clicky