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8 Social Tools to interact with Customers and improve CX
Customer experience is measured by the individual’s experience during all points of contact against the individual’s expectations. Over the past century, countless inventions and advancements have inadvertently raised the bar of customer experience. Communication mediums have improved, resulting in elevated expectations of more hands-on, faster, and localized customer service. Customers now have…
Category : Social networks 22-07-2016 by Janeth Kent